LEGAL REFERENCE

Aap ka account suraksha aur qanuni hifazat

pk 64 par aap ka har transaction aur account detail mehfooz rakhne ke liye hum sख्त qanuni qawaeen follow karte hain. Supported ilaqon mein hamari policy jo Pakistan...

Account SurakshaData HifazatQanuni TahaafuzNaqd Nikalne ke QawaneenVerified Transactions
pk 64 Aap ka account suraksha aur qanuni hifazat

Hamari qanuni commitment Pakistan mein

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

CONTACT RAASTE

Qanuni sawaal ke liye ham se rabta karein

Team online

Email Support

Aap ka koi bhi legal sawaal ya concern ke liye hamari email team 24 ghante ready hai. Aap ko jawab 4 ghante mein mil jayega.

Live Chat

Direct live chat se hamari support team ko directly poochein. Woh aap ka account issue ya policy question turant solve kar denge.

Account Settings

Aap ka account page mein 'Legal & Privacy' section hai. Wahan aap apni preferences aur data settings badal sakte hain.

BHAROSA KA BUNIYAD

Hamara qanuni approach kaun samjhte hain

Data Encryption

Har login aur naqd operation encrypted connection par hote hain. Aap ka password kabhi plain text mein save nahi hota. Servers mein military-grade security use hoti hai.

Payment Verification

JazzCash, Easypaisa, SadaPay aur Raast se aane wale har transaction ko hum independently verify karte hain bank records se.

Account Audit Trail

Har transaction ka complete record hamary system mein rehta hai. Aap apna full history download kar sakte hain account se.

Regional Compliance

Supported regions ke local qawaneen ke mutabiq hamari policy likhi gayi hai. Different ilaqon ke liye alag alag rules ho sakte hain.

Dispute Resolution

Agar kisi transaction mein galati ho to aap hamari support team ko likhi form se complaint kar sakte hain. Hum 7 din mein investigation mukammal kar denge.

Third-Party Audits

Hamara system quarterly audit se guzarta hai. Audit reports hamari transparency ke baray mein sabkuch batate hain.

pk 64 ke policy pages par kya kya hai

Account OwnershipAap jab account khol dete ho to woh sirf aapka rehta hai. Kisi aur ko access nahi de sakte. Transfer na ho sakay.
Withdrawal RightsAap apne paise kabhi bhi nikaal sakte ho. Koi waiting period nahi chhoti. JazzCash aur Easypaisa mein same-day processing.
Privacy of RecordsAap ka khel ka record sirf aap aur hamari support team dekh sakte hain. Third party ko access nahi denge kisi bhi soorat mein.
Dispute HandlingAgar naqd ka transaction galat ho to aap hamen talash kar sakte ho. Hum tafteesh karenge aur 7 din mein faisla denge.
Data RetentionAccount close hone ke baad bhi aap ka transaction record 2 saal tak rakha jayega qanuni maqsad ke liye.
Security BreachesAgar kabi hack ho to hum turant sabko inform karenge. Aap ke account ko hum foran secure kar denge.
Policy UpdatesJab policy badlay to aap ko email se pehlay se bataya jayega. Naya policy lagne se 30 din pehlay notice milega.
LAMHON KE LIYE IMPORTANT

Hamara platform kis tarah secure rehta hai

Login Security Aap apna password strong rakhein. Hum two-factor authentication option dete...
Payment Rails JazzCash, Easypaisa, SadaPay aur Raast - ye tenonn Pakistan ke...
Session Timeout Agar aap 15 minute inactive rahen to aap ka session...
Withdrawal Limits Har din ka maximum withdrawal limit aap ke account type...
Email Notifications Har login, har naqd, har withdraw par aap ko email...
Account Freezing Agar suspicious activity ho to hum account temporarily freeze kar...

Qanuni aur security ke baare mein FAQ

Turant apna password change kar dein. Agar suspicious login ho to turant support mein report karien. Hum aap ka account lock kar denge aur investigation start karenge. Aap ka fund mehfooz rahega.

Jahan local qanoon ijazat deta hai wahan hum information share karte hain. Lekin aap ke personal details hamesha secure rehte hain. Privacy aap ke liye important hai.

Account mein 'Withdrawal History' section dekhen. Wahan har transaction ka status likha hota hai. Processing time JazzCash, Easypaisa ya SadaPay par depend karta hai. Usually 1 ghante mein pura ho jayega.

Nahi. Aap ka personal maloomat sirf pk 64 aur payment providers ke paas rehta hai. Marketing ya third-party ko nahi dete. Sirf legal requirement ke liye share karte hain.

Records 2 saal tak rakhe jayenge. Iska maqsad tax aur dispute handling hai. 2 saal baad sab delete kar denge. Aap ka request par foran delete kar sakte hain.

Nahi. Ek person ke naam se sirf ek account chalega. Agar ek se zyada account detect ho to hum sabko close kar denge. Naqd wapas nahi milega.

Turant support mein contact karien. Hum transaction ki tafseel check karenge. 3-5 din mein extra paise wapas kar denge. Refund aap ke same payment method se aayega.